We facilitate an omnichannel approach with our clients, to help them communicate better with their customer. We ensure that the customer communication management strategy focuses on creating a near-seamless transition between channels by blending them and managing them from a single, unified platform. With Communication Genetics as your trusted advisors, this journey will instil trust and increase share of wallet with every customer touchpoint.
Through the clever combination of OEM solutions and leveraging technology we’ll be able to deliver a unique package solution for client facing businesses to improve their communication and secure their data in a high paced industry.
Any business that manages large volumes of data and communicate regularly with their customers can benefit from this solution.
Keeping communications consistent, encrypted, and effective.
We can help you process, segment, automate & personalise your customer information.
Give customers confidence in your services and your staff will access to the tools they need to implement campaigns and reporting in half the time.
Outdated options include
Waiting for software upgrades
Paying for patches
Waiting for hardware to be upgraded
Waiting for access to new features to achieve success
Only access full capacity / scalability once you've paid and it's been configured
Never planning for disaster recovery
SaaS solutions that we offer you
BI-annual automated upgrades
Monthly patch cycles
Access to immediate pathes
Access to new features and functionality as part of your payment model
Disaster recovery built-in
Future proof your business with these advantages
Tailored solutions that are easy to implement
Increased profits, due to better teams and client confidence
Nurture your business in the new way of working
Accessibility 24/7 from any device
No installation, equipment updates or traditional licensing management