Prem, Cloud, SaaS & Hybrid Solutions
We facilitate an omnichannel approach with our clients, to help them communicate better with their customer. We ensure that the customer communication management strategy focuses on creating a near-seamless transition between channels by blending them and managing them from a single, unified platform. With Communication Genetics as your trusted advisors, this journey will instil trust and increase share of wallet with every customer touchpoint.
Through the clever combination of OEM solutions and leveraging technology we’ll be able to deliver a unique package solution for client facing businesses to improve their communication and secure their data in a high paced industry. Any business that manages large volumes of data and communicate regularly with their customers can benefit from this solution.
- Keeping communications consistent, encrypted, and effective.
- We can help you process, segment, automate & personalise your customer information.
- Give customers confidence in your services and your staff will access to the tools they need to implement campaigns and reporting in half the time.
Why SaaS?
Outdated options include
- Waiting for software upgrades
- Paying for patches
- Waiting for hardware to be upgraded
- Waiting for access to new features to achieve success
- Only access full capacity / scalability once you've paid and it's been configured
- Never planning for disaster recovery
SaaS solutions that we offer you
- BI-annual automated upgrades
- Monthly patch cycles
- Access to immediate pathes
- Access to new features and functionality as part of your payment model
- Scalability on-demand
- Disaster recovery built-in
- Versioned engine
Future proof your business with these advantages
- Tailored solutions that are easy to implement
- Increased profits, due to better teams and client confidence
- Nurture your business in the new way of working
- Accessibility 24/7 from any device
- No installation, equipment updates or traditional licensing management
- Cost effective maintenance & flexible payment models
- Cloud-based data storage
- Increased security protocols
- Reduce your IT costs without expensive updates and maintenance
- Analytics – data reporting and intelligence tools
- Overall improved brand recognition
- Easily scale a solution
