Omnichannel Document Composition Solutions
There are multiple document composition technology solutions to choose from, we’re able give your business the competitive edge of sending effective, personalised, and branded electronic and secure documents by selecting the right solution for your objectives. Have the confidence to modify, convert and optimize electronic documents quickly and easily.
The benefits:
Quickly create intuitive customer communications using functionality such as graphs and charts, logos, color, and transactional tables
Significantly reduce your testing time. Move efficiently through the document creation and deployment process quickly and cost-effectively
Use intuitive document design tools, so you can save as much as 80% of the time required to create targeted communications, as compared to using other, less sophisticated customer communication technologies
Lower your printing costs by formatting and printing more short-run marketing communications in-house, creating cost-effective, targeted, small- volume print pieces
Create one template, then deliver consistent customer communications regardless of the format or device
Support both mainframe and open systems computing platforms with an open xml-based architecture, which makes system portability a reality
Personalise your customer documents, target your clients with specific, actionable messages, and then track the results
Customers’ touch point is often digital and the document composition management software you select has an impact on the quality of what you send. This impression often says a lot about your business. Being personalised, relevant, timely and consistent all plays an essential role in building longstanding relationships with your customers. Are you getting it right?
We assist in the implementation, effective roll out and designing of templates for encrypted secure documents and personalised communications that make a difference to your customers experience.
By implementing an omnichannel customer communication management solutions using document & composition management, quality assurance & compliance for documents you get the following benefits:
Additional benefits
- Market Consolidation – Keep your audience segments together and all your collateral in one place for easy reference and implementation
- New Regulations – Stay up to date with ever changing regulations, like POPIA
- Going Green – Offer your customers a more environmentally friendly way of communicating
- SLAs – Have confidence in the service levels and commitment you get from Communications Genetics
- Quality Assurance and Quality Control
